Old Melbourne Gaol - 590 m from property

State Library of Victoria - 410 m from property

Bourke Street Mall - 130 m from property

Flinders Street Railway Station - 600 m from property

St Paul's Cathedral - 530 m from property

Premium Deluxe Room, Lounge Access, 1 King Bed - Guestroom

Premium Deluxe Room 1 King Bed - Guestroom

Pullman Melbourne City Centre

Name: Pullman Melbourne City Centre
Address: 265 Little Bourke Street, Melbourne, Victoria, 3000, Australia
Rating: 8.145370370370372

Melbourne, Australia

8.1Rating

ExcellentRated by Guests

648Reviews

What to expect

Pros

🌟Fantastic and well-appointed rooms
🍽️Delicious breakfast options
👍Friendly and accommodating staff
🛏️Comfortable beds for a good night's sleep
🏬Perfect location for exploring the city
🍹Great club facilities and amenities
🚿Rain head showers for a luxurious experience
🌆Spacious and well-equipped rooms with city views
🍕Excellent food options at the rooftop bar
💼Ideal for business travelers with great service

Cons

⏳Long wait times for check-in and service
🍳Inconsistent or disappointing breakfast quality
🧊Ineffective air conditioning in some rooms
🔑Issues with room key cards and access
🚪Poor soundproofing leading to noisy rooms
💸Hidden charges or issues with billing accuracy
🧽Housekeeping lacking attention to detail
🗺️Confusing hotel layout and lack of clear directions
🍷Underwhelming or limited options at the restaurant
😕Impersonal or unhelpful staff experiences

What this place has to offer

Things to do and ways to relaxFitness center, Massage, On-site entertainment, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, Chinese [Mandarin], Thai, French, Italian, Korean, Japanese, Greek, Indonesian

Located in Melbourne CBD, The Swanston Hotel Grand Mercure is a perfect starting point from which to explore Melbourne. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, 24-hour security, daily housekeeping, wheelchair accessible, 24-hour front desk are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, indoor pool. The Swanston Hotel Grand Mercure combines warm hospitality with a lovely ambiance to make your stay in Melbourne unforgettable.