Hotel ICON, Autograph Collection
8.7Rating
ExcellentRated by Guests
2,028Reviews
What to expect
Pros
- 🌟Exceptional valet service with friendly and attentive staff like Jairo and Ramiro.
- 🍹Delicious drinks and vibrant nightlife within walking distance of the hotel.
- 🏙️Great downtown location with easy access to entertainment and dining options.
- 👫Friendly and professional customer service from check-in to check-out.
- 🚗Convenient valet parking service with speedy retrieval of vehicles.
- 🥂Aesthetic rooms with comfortable beds and cozy atmosphere.
- 🍴Excellent dining options, including local Tex-Mex and American cuisine.
- 🛁Luxurious amenities like jet tubs and jacuzzi with picturesque city views.
- 👍Helpful and accommodating staff who go above and beyond to meet guest needs.
- 🎉Historic and character-filled hotel building with unique architecture and charm.
Cons
- 🎶Potential noise disturbance from nearby bars or nightclubs affecting sleep quality.
- 💸High valet parking fees that may add to the overall cost of the stay.
- 🛎️Inconsistent customer service experiences at the front desk, varying from exceptional to lacking.
- 🏗️Neighborhood surroundings may be a bit rough for leisure stays, more suitable for business trips.
- 🧹Some rooms may require better cleaning or maintenance to meet guest expectations.
- 🔊Lack of soundproofing in certain rooms leading to disturbances from external noise sources.
- 💳Limited onsite amenities or room features that may not meet all guest preferences or expectations.
- 🍽️Mixed reviews on in-room dining options, with some guests expecting more variety or quality.
- 🚪Issues with check-in or check-out process, leading to delays or inconvenience for guests.
- ⚖️Varied experiences with room cleanliness and housekeeping service standards.
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Massage, Spa, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French
Ideally located in the Houston City Center area, Hotel ICON, Autograph Collection promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Hotel ICON, Autograph Collection. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like flat screen television, air conditioning, heating, desk, telephone. The property offers various recreational opportunities. Discover all Houston (TX) has to offer by making Hotel ICON, Autograph Collection your base.
Where you'll be sleeping
35 m²
Guest room, 1 King
1 king bed
36 m²
Deluxe Guest room, 1 King, City view
1 king bed
28 m²
Guest room, 1 Queen
1 queen bed
39 m²
Deluxe Guest room, 1 King, City view, Whirlpool
1 king bed
39 m²
1 Bedroom Junior Suite, 1 King
1 king bed
3 Level Rooftop Terrace, 1 Bedroom Penthouse Suite, 1 King
1 king bed
36 m²
Guest room, 2 Queen
2 queen beds
1 Bedroom Hospitality Suite, 1 King
1 king bed
1 Bedroom Executive Suite, 1 King
1 king bed
2 Level with Jetted Tub, 1 Bedroom Presidential Suite
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