Best Western Plus Stoke on Trent City Centre Moat House
7.9Rating
Very GoodRated by Guests
1,514Reviews
What to expect
Pros
- 👍Excellent and friendly staff
- 🏊Great pool and gym facilities
- 🍪Warm cookies at check-in
- 🚗Convenient on-site parking
- 🍳Delicious and plentiful breakfast options
- 🏢Modern and clean room decor
- 🤝Helpful and attentive customer service
- 🌟Good value for money
- 💪Efficient check-in process
- 🥂Nice atmosphere and ambiance
Cons
- 🔇Noise issues from outside and inside the hotel
- 🔥Lack of air conditioning in rooms
- 🍽️Poor food quality and slow service in the restaurant
- 🛌Uncomfortable beds or rooms being too hot
- 💸Overpriced or disappointing dining experiences
- 🚪Problems with room cleanliness or maintenance
- 👂Technical issues affecting event experiences
- 🥴Inconsistent quality of amenities and facilities
- 🤷♂️Lack of communication or attention to guest needs
- 🚘Issues with parking arrangements or fines
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French
Best Western Plus Stoke on Trent City Centre Moat is conveniently located in the popular Etruria and Hanley area. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Facilities like free Wi-Fi in all rooms, 24-hour room service, daily housekeeping, postal service, taxi service are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room, or take advantage of the fitness center, sauna, indoor pool, garden. Best Western Plus Stoke on Trent City Centre Moat is an excellent choice from which to explore Stoke On Trent or to simply relax and rejuvenate.
Where you'll be sleeping
19 m²
Standard Double
1 double bed
34 m²
Standard Family
2 single beds and 1 double bed
19 m²
King Room - Mobility Accessible
1 king bed
48 m²
Junior Suite
1 king bed
23 m²
Deluxe King Room
1 king bed
21 m²
Queen Room with Two Queen Beds
2 queen beds
23 m²
Deluxe Queen Room with Sofa Bed
1 queen bed and 1 sofa bed
23 m²
DOUBLE Queen Deluxe Room With Sofa Bed
1 queen bed and 1 sofa bed
Deluxe Queen Room with Sofa Bed
1 queen bed and 1 sofa bed
25 m²
Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)
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