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Hotel de la Cite Carcassonne - MGallery

Carcassonne, France

8.9Rating
ExcellentRated by Guests
1,562Reviews

What to expect

Pros

  • 🌟Stunning views over the City
  • 🍽️Exceptional restaurant and food
  • 🏊‍♂️Beautiful gardens and swimming pool
  • 🛏️Large, comfortable, and well-furnished rooms
  • 🍷Excellent wine selection at the bar
  • 🌺Lovely garden and outdoor terraces
  • 🎉Friendly and attentive staff
  • 🎁Special gestures for occasions like anniversaries
  • 🏰Unique and romantic setting within walled medieval city
  • 🛋️Separate lounge areas in deluxe suites for added comfort

Cons

  • 🧹Rooms may lack proper cleaning standards
  • 💧Issues with bathroom water drainage and flooding
  • 🛎️Slow service at the bar and restaurant
  • 🔌Limited power sockets in rooms
  • 🌳Poor room view due to obstructing tree outside window
  • 🐾Inconsistencies in room allocation and amenities provided
  • 🔇Lack of availability of inside bar during evenings
  • ❌Inadequate response to guest feedback and issues
  • 🚿Problems with spa facilities and services
  • 🚧Accessibility issues for individuals with disabilities

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Game room, Hammam, Horseback riding, Light therapy, Massage, On-site entertainment, Pool with view, Solarium, Spa, Spa/sauna, Steamroom, Tours, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French

Stop at Hotel De La Cite Carcassonne Mgallery Collection to discover the wonders of Carcassonne. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking, car park are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, mirror, non smoking rooms, air conditioning, heating. The hotel offers various recreational opportunities. Convenience and comfort makes Hotel De La Cite Carcassonne Mgallery Collection the perfect choice for your stay in Carcassonne.

Where you'll be sleeping

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35 m²

Superior Double Twin

2 single beds

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45 m²

Junior Suite

1 sofa bed and 1 king bed

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25 m²

1 King Bed Superior

1 king bed

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25 m²

1 Bedroom Classic

1 king bed

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55 m²

King Suite

1 king bed & 1 sofa bed

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35 m²

Family Room, 1 Double Bed And Twin Beds

1 double bed and 2 single beds

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20 m²

Classic King Room

1 king bed

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18 m²

Standard Single Room

1 single bed

JUNIOR SUITE Junior Suite, 1 king-size bed, 1 sofa bed, view of the garden and ramparts or basilica image 1
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JUNIOR SUITE Junior Suite, 1 king-size bed, 1 sofa bed, view of the garden and ramparts or basilica

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35 m²

Family Room

1 king bed and 2 single beds

What other guests say about this hotel

  • 1

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Hotel de la Cite Carcassonne - MGalleryCarcassonne, France

Where you'll be staying