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Yu Kiroro

Otaru, Japan

Tokiwa, 046-0571

8.7Rating
ExcellentRated by Guests
99Reviews

What to expect

Pros

  • 🏔️Beautiful location with stunning snowy views
  • 🛏️Comfortable and spacious rooms with modern amenities
  • 🍽️Great food options and quality dining experience
  • 👨‍👩‍👧‍👦Family-friendly atmosphere and activities
  • 🛁Excellent onsen facilities for relaxation
  • 🎿Convenient ski-in and ski-out access to slopes
  • 🍷Good selection of wine and beverages at the bar
  • 🤝Friendly and helpful staff providing great service
  • 🌟Luxurious and modern property with top-notch facilities
  • 🚗Convenient shuttle service for easy transportation

Cons

  • 🧹Rooms need better cleaning attention, especially kitchenware
  • 💰High prices for food and certain services
  • 🕰️Some delays in service during peak hours
  • 🎿Misleading ski-in and ski-out description, requires walking or bus at times
  • 🍛Limited dining options within the resort, pricey meals
  • 🧳Lack of storage space in rooms for clothing and gear
  • 🌧️Weather conditions may affect ski lift operations
  • 📱Inconsistent communication and coordination between hotel and guests
  • 🧒Limited activities for non-skiers within the resort
  • 🍴Some teething issues in new hotel operations, room for improvement

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Private bath, Public bath, Sauna, Ski lessons, Skiing
Services and conveniencesContactless check-in/out, Elevator, Facilities for disabled guests, Food delivery, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Thai, Chinese [Cantonese], Japanese

Where you'll be sleeping

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95 m²

2 Bedroom Superior

1 king bed & 2 single beds

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84 m²

2 Bedroom Suite

1 king bed & 2 single beds

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62 m²

1 Bedroom Suite Non-Smoking

1 king bed

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84 m²

2 Bedroom Suite [Room only]

2 single beds & 1 king bed and 1 sofa bed

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140 m²

[Room Only] Luxury condominium stay ≪3 Bedroom Superior≫

3 single beds & 1 king bed and 1 single bed & 1 sofa bed and 1 futon

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122 m²

[Room Only] Luxury condominium stay ≪3 Bedroom≫

3 single beds & 1 single bed and 1 king bed & 1 sofa bed and 1 futon

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140 m²

3 Bedroom Deluxe Apartment

2 single beds & 2 single beds & 2 single beds & 1 sofa bed

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84 m²

2 Bedroom Suite [Room only]

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62 m²

1 Bedroom Suite [Room only]

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140 m²

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What other guests say about this hotel

  • 1

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Yu KiroroOtaru, Japan

Where you'll be staying