Tom River Plaza

Name: Tom River Plaza
Address: 7, Pritomskaya naberezhnaya st., Kemerovo, Kemerovskaya, 650000, Russia
Rating: 9.5

Kemerovo, Russia

7, Pritomskaya naberezhnaya st., 650000

9.5Rating

ExceptionalRated by Guests

4Reviews

What to expect

Pros

🌟Luxurious five-star property with spacious rooms and comfy beds
🍳Delicious and varied breakfast options
🌄Marvelous views of the river Tom
🛁Spacious and well-fitted bathrooms
🏊‍♂️Good spa facilities for relaxation
👩‍💼Professional and friendly staff willing to help
🌆Excellent location with a central and scenic setting
🥂Pleasant dining areas with good food quality
🛏️Comfortable and well-designed rooms for a cozy stay
🌺Modern and functional room designs with good amenities

Cons

🖨️Slow check-in process due to passport photocopying
🚫Lack of gym equipment and facilities
📶Unreliable or non-functional WiFi during the stay
🔌Limited electrical outlets in some rooms
🪑Absence of a proper lobby for meetings or gatherings
🧼Time-consuming passport copying process at reception
🍽️Limited English proficiency among restaurant staff
❄️Cold swimming pool with limited amenities
🕯️Room for improvement in lighting and ambiance
🥤Inconsistent service quality in some areas

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Hammam, Hiking, Hot tub, Karaoke, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, French, Turkish, Chinese [Cantonese], Russian

Tom River Plaza is conveniently located in the popular Tsentralnyy area. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are there for guest's enjoyment. Designed for comfort, selected guestrooms offer television LCD/plasma screen, additional toilet, bathroom phone, carpeting, cleaning products to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, sauna, indoor pool, massage, steamroom. A welcoming atmosphere and excellent service are what you can expect during your stay at Tom River Plaza.