The Grand Hotel

Name: The Grand Hotel
Address: 1 Chase Hill Road, Kennebunk (ME), ME 04043, United States
Rating: 6.615384615384615

Kennebunk, United States

1 Chase Hill Road, ME 04043

6.6Rating

GoodRated by Guests

13Reviews

What to expect

Pros

🌟Beautiful property with a lovely building
🥐Great breakfast options, including amazing muffins
🛌Clean and comfortable rooms with a comfortable bed
🍳Fantastic breakfast served by friendly staff
🏬Perfect location near shops, restaurants, and in the heart of town
🎉Exceptional service from staff putting out breakfast
🚗Excellent parking availability at the hotel
👍Previous stays were great, indicating consistent quality
🍹Perfect location for a group stay
💖Fantastic staff that enhances the stay experience

Cons

👎Unfriendly and unresponsive staff at the front desk
🔒Issues with access to the hotel and locked doors during check-in time
💸Unexpected extra charges and delays in refund processes
🍴Lack of adequate dining spaces for breakfast
📺Small TV that doesn't support streaming
🚪Difficulty in closing and opening room and bathroom doors
🔊Inappropriate music playing in the lobby area
❄️Absence of a small refrigerator in the room for personal use
🔑Access issues with openkey app and room key functionality
🧹Lack of cleanliness, stained carpets, and basic continental breakfast

What this place has to offer

Things to do and ways to relaxCanoeing, Fishing, Game room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish

Located in Kennebunk, The Grand Hotel is a perfect starting point from which to explore Kennebunk (ME). The hotel offers guests a range of services and amenities designed to provide comfort and convenience. All the necessary facilities, including facilities for disabled guests, newspapers, concierge, elevator, shops, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel's peaceful atmosphere extends to its recreational facilities which include outdoor pool. Discover all Kennebunk (ME) has to offer by making The Grand Hotel your base.