Interior view
Interior view
Interior view
Interior view
Exterior view
Interior view
Interior view
Interior view
Exterior view
Lobby
Residence Suite, 1 Bedroom Hospitality Suite, 1 King
Residence Suite, 1 Bedroom Hospitality Suite, 1 King
Swimming pool
Facilities
Bathroom
Facilities
Meeting room / ballrooms
Meeting room / ballrooms
Facilities
Facilities
Meeting room / ballrooms
Facilities
Bar/lounge
Meeting room / ballrooms
Facilities
Facilities
Bathroom
Bathroom
Meeting room / ballrooms
Meeting room / ballrooms
Bar/lounge
Facilities
Meeting room / ballrooms
Meeting room / ballrooms
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Bar/lounge
Facilities

Sheraton Santos Hotel

8.4Rating
ExcellentRated by Guests
113Reviews

What to expect

Pros

  • 🏖️Great location near the beach
  • 🛏️Comfortable and spacious rooms
  • 🍽️Excellent breakfast and dining options
  • 🏊Indoor heated swimming pool and leisure facilities
  • 🛎️Attentive and friendly staff
  • 🍹Great bar and lounge area
  • 🧼Modern and luxurious hotel decor
  • 🌟High-quality amenities and bath products
  • 🍞Good variety and quality of food options
  • 🚗Convenient parking facilities for guests

Cons

  • 🧹Inconsistent room cleaning standards
  • 💰High prices for certain services
  • 🍳Limited breakfast options or quality issues
  • 🏊‍♂️Crowded or noisy pool area
  • 🍴Issues with restaurant payment policies
  • 🔌Electrical or air conditioning problems in rooms
  • 🛎️Long check-in or check-out waiting times
  • 🚪Maintenance issues with room facilities
  • 🍸Bar service or quality concerns
  • 🤝Reception or guest service communication problems

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Hot tub, Massage, Spa, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese

Sheraton Santos is perfectly located for both business and leisure guests in Nova Serrana. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Sheraton Santos. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Nova Serrana has to offer are three great reasons you should stay at Sheraton Santos.

Where you'll be sleeping

Executive Suite, 1 Bedroom Executive Suite, 1 King image 1
Executive Suite, 1 Bedroom Executive Suite, 1 King image 2
Executive Suite, 1 Bedroom Executive Suite, 1 King image 3
Executive Suite, 1 Bedroom Executive Suite, 1 King image 4
Executive Suite, 1 Bedroom Executive Suite, 1 King image 5
Executive Suite, 1 Bedroom Executive Suite, 1 King image 6
Executive Suite, 1 Bedroom Executive Suite, 1 King image 7
Executive Suite, 1 Bedroom Executive Suite, 1 King image 8
Executive Suite, 1 Bedroom Executive Suite, 1 King image 9
Executive Suite, 1 Bedroom Executive Suite, 1 King image 10
Executive Suite, 1 Bedroom Executive Suite, 1 King image 11
Executive Suite, 1 Bedroom Executive Suite, 1 King image 12
79 m²

Executive Suite, 1 Bedroom Executive Suite, 1 King

1 king bed

Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 1
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 2
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 3
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 4
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 5
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 6
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 7
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 8
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 9
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 10
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 11
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 12
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 13
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 14
Presidential Suite, 1 Bedroom Presidential Suite, 1 King image 15

Presidential Suite, 1 Bedroom Presidential Suite, 1 King

1 king bed

Club King Room, Guest room, 1 King image 1
Club King Room, Guest room, 1 King image 2
Club King Room, Guest room, 1 King image 3
Club King Room, Guest room, 1 King image 4
Club King Room, Guest room, 1 King image 5
Club King Room, Guest room, 1 King image 6
Club King Room, Guest room, 1 King image 7
38 m²

Club King Room, Guest room, 1 King

1 king bed

Club 2 Queen Room, Guest room, 2 Queen image 1
Club 2 Queen Room, Guest room, 2 Queen image 2
Club 2 Queen Room, Guest room, 2 Queen image 3
Club 2 Queen Room, Guest room, 2 Queen image 4
Club 2 Queen Room, Guest room, 2 Queen image 5
38 m²

Club 2 Queen Room, Guest room, 2 Queen

2 queen beds

Junior Suite, 1 Bedroom Junior Suite, 1 King image 1
Junior Suite, 1 Bedroom Junior Suite, 1 King image 2
Junior Suite, 1 Bedroom Junior Suite, 1 King image 3
Junior Suite, 1 Bedroom Junior Suite, 1 King image 4
Junior Suite, 1 Bedroom Junior Suite, 1 King image 5
Junior Suite, 1 Bedroom Junior Suite, 1 King image 6
Junior Suite, 1 Bedroom Junior Suite, 1 King image 7
Junior Suite, 1 Bedroom Junior Suite, 1 King image 8
Junior Suite, 1 Bedroom Junior Suite, 1 King image 9
63 m²

Junior Suite, 1 Bedroom Junior Suite, 1 King

1 king bed

Classic King Room, Guest room, 1 King image 1
Classic King Room, Guest room, 1 King image 2
Classic King Room, Guest room, 1 King image 3
Classic King Room, Guest room, 1 King image 4
Classic King Room, Guest room, 1 King image 5
38 m²

Classic King Room, Guest room, 1 King

1 king bed

Classic 2 Queen Room, Guest room, 2 Queen image 1
38 m²

Classic 2 Queen Room, Guest room, 2 Queen

2 queen beds

Residence Suite, 1 Bedroom Hospitality Suite, 1 King image 1
Residence Suite, 1 Bedroom Hospitality Suite, 1 King image 2
Residence Suite, 1 Bedroom Hospitality Suite, 1 King image 3
Residence Suite, 1 Bedroom Hospitality Suite, 1 King image 4
Residence Suite, 1 Bedroom Hospitality Suite, 1 King image 5
Residence Suite, 1 Bedroom Hospitality Suite, 1 King image 6
Residence Suite, 1 Bedroom Hospitality Suite, 1 King image 7
Residence Suite, 1 Bedroom Hospitality Suite, 1 King image 8
Residence Suite, 1 Bedroom Hospitality Suite, 1 King image 9
Residence Suite, 1 Bedroom Hospitality Suite, 1 King image 10

Residence Suite, 1 Bedroom Hospitality Suite, 1 King

1 king bed

Executive Suite image 1
Executive Suite image 2
Executive Suite image 3
Executive Suite image 4
Executive Suite image 5
Executive Suite image 6
79 m²

Executive Suite

1 king bed

Bed Type Not Guaranteed, Guest room, King or Queen image 1
Bed Type Not Guaranteed, Guest room, King or Queen image 2
Bed Type Not Guaranteed, Guest room, King or Queen image 3
Bed Type Not Guaranteed, Guest room, King or Queen image 4
Bed Type Not Guaranteed, Guest room, King or Queen image 5

Bed Type Not Guaranteed, Guest room, King or Queen

1 double bed

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying