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What to expect
Pros
- 🏖️Great location near the beach
- 🛏️Comfortable and spacious rooms
- 🍽️Excellent breakfast and dining options
- 🏊Indoor heated swimming pool and leisure facilities
- 🛎️Attentive and friendly staff
- 🍹Great bar and lounge area
- 🧼Modern and luxurious hotel decor
- 🌟High-quality amenities and bath products
- 🍞Good variety and quality of food options
- 🚗Convenient parking facilities for guests
Cons
- 🧹Inconsistent room cleaning standards
- 💰High prices for certain services
- 🍳Limited breakfast options or quality issues
- 🏊♂️Crowded or noisy pool area
- 🍴Issues with restaurant payment policies
- 🔌Electrical or air conditioning problems in rooms
- 🛎️Long check-in or check-out waiting times
- 🚪Maintenance issues with room facilities
- 🍸Bar service or quality concerns
- 🤝Reception or guest service communication problems
What this place has to offer
Sheraton Santos is perfectly located for both business and leisure guests in Nova Serrana. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Sheraton Santos. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Nova Serrana has to offer are three great reasons you should stay at Sheraton Santos.
Where you'll be sleeping












Executive Suite, 1 Bedroom Executive Suite, 1 King
1 king bed















Presidential Suite, 1 Bedroom Presidential Suite, 1 King
1 king bed







Club King Room, Guest room, 1 King
1 king bed





Club 2 Queen Room, Guest room, 2 Queen
2 queen beds









Junior Suite, 1 Bedroom Junior Suite, 1 King
1 king bed





Classic King Room, Guest room, 1 King
1 king bed

Classic 2 Queen Room, Guest room, 2 Queen
2 queen beds










Residence Suite, 1 Bedroom Hospitality Suite, 1 King
1 king bed






Executive Suite
1 king bed





Bed Type Not Guaranteed, Guest room, King or Queen
1 double bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 48.89% over the period.
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When to stay here
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