![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1728297161204/clxyhh4la3feytccbnjf79n3b.webp?width=1000&quality=80&format=webp&strip=true)
Sheraton Kampala Hotel
8.3Rating
ExcellentRated by Guests
133Reviews
What to expect
Pros
- 🌟Exceptional customer service from a passionate and friendly staff
- 🍽️Delicious and varied meal options, including local cuisine
- 🏊♂️Great amenities like a large pool and well-equipped gym
- 🏞️Beautiful gardens and views of Kampala from higher floors
- 👨👩👧👦Ideal for families with welcoming and attentive staff
- 🛏️Comfortable and spacious rooms with elegant decor
- 🍹Fantastic cocktails and drinks served at the bar
- 🍳Top-notch breakfast with a wide selection of fresh and tasty options
- 🎉Lively atmosphere with live music and entertainment on weekends
- 🏢Convenient central location in Kampala for business and leisure travelers
Cons
- 🚿Intermittent hot water in showers
- 🔌Limited power outlets in rooms, especially for multiple devices
- 🎶Noise from live music events can be disruptive in certain rooms
- 🍽️Food and beverage mix-ups reported in the dining areas
- 🧽Inconsistent room cleaning service, requiring follow-ups
- 🚪Difficulty with room key cards, leading to access issues
- 📱Limited connectivity options in rooms for electronic devices
- 💲High room rates compared to similar alternatives in Kampala
- 🔊Soundproofing issues, with noise from adjacent rooms or corridors
- ⚠️Occasional delays in responding to guest inquiries or requests
What this place has to offer
Things to do and ways to relaxBilliards, Body scrub, Body wrap, Fitness center, Golf course [on-site], Massage, Mini golf course, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Squash court, Steamroom, Table tennis, Tennis court, Tours, Water sports (non-motorized), Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Filipino, Hindi, French, Italian, Arabic, Greek, Romanian
Sheraton Kampala Hotel is a popular choice amongst travelers in Kampala, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Gift/souvenir shop, photocopying, printer, facilities for disabled guests, car park are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, air conditioning, wake-up service, desk, mini bar. Enjoy the hotel's recreational facilities, including outdoor pool, garden, before retiring to your room for a well-deserved rest. For reliable service and professional staff, Sheraton Kampala Hotel caters to your needs.
Where you'll be sleeping
17 m²
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view
2 single beds
Presidential Suite, Club level, 1 Bedroom Presidential Suite
17 m²
Club level, Guest room, 1 King, Garden view, Pool access
1 king bed
Larger Guest room, 1 King, Botanical Garden view
1 king bed
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King
1 king bed
17 m²
Guest room, 1 King, Botanical Garden view
1 king bed
17 m²
Guest room, 2 Twin/Single Bed(s), Botanical Garden view
2 single beds
Club level, Guest room, 2 Twin/Single Bed(s), Garden view
2 single beds
Executive, Guest room, 2 Twin/Single Bed(s), Garden view
2 single beds
24 m²
Executive Twin Room with Balcony
2 single beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.