Exterior view
Lobby
Swimming pool
Swimming pool [outdoor]
Bar/lounge
Restaurant
Food and beverages
Facilities
Bar/lounge
Coffee shop
Fitness center
Restaurant
Fitness center
Coffee shop
Coffee shop
Bathroom
Bar
Bar
Bathroom
Bar
Coffee shop
Restaurant
Meeting room / ballrooms
Bathroom
Bathroom
Fitness center
Sauna
Fitness center
null
null
null
null
null
Restaurant

Sheraton Kampala Hotel

8.3Rating
ExcellentRated by Guests
133Reviews

What to expect

Pros

  • 🌟Exceptional customer service from a passionate and friendly staff
  • 🍽️Delicious and varied meal options, including local cuisine
  • 🏊‍♂️Great amenities like a large pool and well-equipped gym
  • 🏞️Beautiful gardens and views of Kampala from higher floors
  • 👨‍👩‍👧‍👦Ideal for families with welcoming and attentive staff
  • 🛏️Comfortable and spacious rooms with elegant decor
  • 🍹Fantastic cocktails and drinks served at the bar
  • 🍳Top-notch breakfast with a wide selection of fresh and tasty options
  • 🎉Lively atmosphere with live music and entertainment on weekends
  • 🏢Convenient central location in Kampala for business and leisure travelers

Cons

  • 🚿Intermittent hot water in showers
  • 🔌Limited power outlets in rooms, especially for multiple devices
  • 🎶Noise from live music events can be disruptive in certain rooms
  • 🍽️Food and beverage mix-ups reported in the dining areas
  • 🧽Inconsistent room cleaning service, requiring follow-ups
  • 🚪Difficulty with room key cards, leading to access issues
  • 📱Limited connectivity options in rooms for electronic devices
  • 💲High room rates compared to similar alternatives in Kampala
  • 🔊Soundproofing issues, with noise from adjacent rooms or corridors
  • ⚠️Occasional delays in responding to guest inquiries or requests

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Fitness center, Golf course [on-site], Massage, Mini golf course, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Squash court, Steamroom, Table tennis, Tennis court, Tours, Water sports (non-motorized), Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Filipino, Hindi, French, Italian, Arabic, Greek, Romanian

Sheraton Kampala Hotel is a popular choice amongst travelers in Kampala, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Gift/souvenir shop, photocopying, printer, facilities for disabled guests, car park are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, air conditioning, wake-up service, desk, mini bar. Enjoy the hotel's recreational facilities, including outdoor pool, garden, before retiring to your room for a well-deserved rest. For reliable service and professional staff, Sheraton Kampala Hotel caters to your needs.

Where you'll be sleeping

Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 1
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 2
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 3
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 4
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 5
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 6
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 7
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 8
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 9
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 10
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 11
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 12
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 13
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view image 14
17 m²

Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view

2 single beds

Presidential Suite, Club level, 1 Bedroom Presidential Suite image 1
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 2
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 3
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 4
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 5
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 6
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 7
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 8
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 9
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 10
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 11
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 12
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 13
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 14
Presidential Suite, Club level, 1 Bedroom Presidential Suite image 15

Presidential Suite, Club level, 1 Bedroom Presidential Suite

Club level, Guest room, 1 King, Garden view, Pool access image 1
Club level, Guest room, 1 King, Garden view, Pool access image 2
Club level, Guest room, 1 King, Garden view, Pool access image 3
Club level, Guest room, 1 King, Garden view, Pool access image 4
Club level, Guest room, 1 King, Garden view, Pool access image 5
Club level, Guest room, 1 King, Garden view, Pool access image 6
Club level, Guest room, 1 King, Garden view, Pool access image 7
17 m²

Club level, Guest room, 1 King, Garden view, Pool access

1 king bed

Larger Guest room, 1 King, Botanical Garden view image 1
Larger Guest room, 1 King, Botanical Garden view image 2
Larger Guest room, 1 King, Botanical Garden view image 3
Larger Guest room, 1 King, Botanical Garden view image 4
Larger Guest room, 1 King, Botanical Garden view image 5

Larger Guest room, 1 King, Botanical Garden view

1 king bed

Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 1
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 2
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 3
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 4
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 5
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 6
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 7
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 8
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 9
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 10
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 11
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 12
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 13
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King image 14

Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King

1 king bed

Guest room, 1 King, Botanical Garden view image 1
Guest room, 1 King, Botanical Garden view image 2
Guest room, 1 King, Botanical Garden view image 3
Guest room, 1 King, Botanical Garden view image 4
Guest room, 1 King, Botanical Garden view image 5
Guest room, 1 King, Botanical Garden view image 6
17 m²

Guest room, 1 King, Botanical Garden view

1 king bed

Guest room, 2 Twin/Single Bed(s), Botanical Garden view image 1
Guest room, 2 Twin/Single Bed(s), Botanical Garden view image 2
Guest room, 2 Twin/Single Bed(s), Botanical Garden view image 3
Guest room, 2 Twin/Single Bed(s), Botanical Garden view image 4
17 m²

Guest room, 2 Twin/Single Bed(s), Botanical Garden view

2 single beds

Club level, Guest room, 2 Twin/Single Bed(s), Garden view image 1
Club level, Guest room, 2 Twin/Single Bed(s), Garden view image 2
Club level, Guest room, 2 Twin/Single Bed(s), Garden view image 3

Club level, Guest room, 2 Twin/Single Bed(s), Garden view

2 single beds

Executive, Guest room, 2 Twin/Single Bed(s), Garden view image 1
Executive, Guest room, 2 Twin/Single Bed(s), Garden view image 2
Executive, Guest room, 2 Twin/Single Bed(s), Garden view image 3
Executive, Guest room, 2 Twin/Single Bed(s), Garden view image 4

Executive, Guest room, 2 Twin/Single Bed(s), Garden view

2 single beds

Executive Twin Room with Balcony  image 1
24 m²

Executive Twin Room with Balcony

2 single beds

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Where you'll be staying