Exterior view
View
Lobby
Lobby
Lobby
Lobby
Lobby
Entrance
Swimming pool
Banquet hall
Meeting room / ballrooms
Restaurant
Deluxe Room - Bedroom
Food and beverages
Restaurant
Spa
Restaurant
Facilities
Fitness center
Restaurant
Surrounding environment
Food and beverages
Food and beverages
Spa
Spa
Facilities
Bar
Food and beverages
Food and beverages
Facilities
Facilities
Spa
Spa
Spa
Food and beverages
Spa
Bathroom
Massage
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
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Executive Room - Bed
Spa
Bar/lounge
Bar/lounge
Garden
Restaurant
Facilities
Bar/lounge

Polana Serena Hotel

8.4Rating
ExcellentRated by Guests
207Reviews

What to expect

Pros

  • 🌟Luxurious colonial-era architecture
  • 🌊Stunning ocean views
  • 🍽️Delicious buffet and dining options
  • 🎉Friendly and attentive staff
  • 🏊Well-maintained pools and spa facilities
  • 🌴Beautiful gardens and outdoor seating areas
  • 🍸Great bar service and drinks selection
  • 🥇Excellent breakfast options
  • 💼Convenient location for business travelers
  • 🏰Historic and elegant ambiance

Cons

  • 🧹Rooms in need of better cleaning
  • 🍽️Inconsistent room service experience
  • 🛎️Poor communication with staff
  • 🏊‍♂️Maintenance issues in the pool area
  • Limited coffee and tea supplies in rooms
  • 🍲Room service food quality could be improved
  • 🦟Mosquitoes in rooms
  • 📶Inconsistent Wi-Fi connectivity
  • 🚪Lack of porter services in certain areas
  • 🔊Noise disturbances during events or celebrations

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tennis court
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Portuguese

Polana Serena Hotel is perfectly located for both business and leisure guests in Maputo. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, sauna, outdoor pool, indoor pool, spa. For reliable service and professional staff, Polana Serena Hotel caters to your needs.

Where you'll be sleeping

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26 m²

Deluxe Room

2 single beds or 1 king bed

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27 m²

Standard Room

1 single bed and 1 double bed

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28 m²

Executive Room

1 king bed and 2 single beds

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19 m²

Studio Room

1 double bed

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Double Double Deluxe

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19 m²

Studio with Single Bed

1 single bed

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20 m²

Prime Room

1 queen bed or 2 single beds

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Single Deluxe Sea View

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Single Executive

1 single bed

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Executive Suite

1 double bed

What other guests say about this hotel

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Where you'll be staying