View
Exterior view
View
View
Exterior view
Lobby
Lobby
Lobby
Lobby
Entrance
Food and beverages
Buffet
Restaurant
Restaurant
Restaurant
Bar
Bar
Meeting room / ballrooms
Meeting room / ballrooms
Recreational facilities
Bathroom
Restaurant
Fitness center
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Meeting room(s)
Quadruple Family - Guestroom
Bar
Standard New Style - Guestroom
Meeting room / ballrooms

NH Ciudad de Santiago Hotel

8.0Rating
ExcellentRated by Guests
167Reviews

What to expect

Pros

  • 📍Great location with easy access to attractions and public transport
  • 🥐Delicious and varied breakfast options
  • 🧴Comfortable and spacious rooms with good amenities
  • 🛏️Comfortable beds for a good night's sleep
  • 👨‍👩‍👧‍👦Friendly and attentive staff providing excellent service
  • 🍽️Good restaurant and bar on-site with tasty food options
  • 💼Convenient for business travelers with useful facilities
  • 🛁Clean and well-maintained bathrooms
  • 🏋️Access to a gym for fitness enthusiasts
  • 🌆Nice views from the hotel rooms

Cons

  • 💸Overpriced items in room service and breakfast
  • 🔒Security concerns with theft incidents reported
  • 📶Inconsistent or slow Wi-Fi connection
  • 🛎️Issues with room maintenance and cleanliness
  • 🏪Limited dining options in the surrounding area
  • 🍹Lack of complimentary beverages in rooms
  • Poor communication or unresponsive staff in certain situations
  • 🚿Problems with water pressure or amenities in the bathrooms
  • 📉Unmet expectations compared to advertised images
  • 🚗Limited parking facilities or transportation services

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Skiing, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese

The 5-star NH Ciudad de Santiago Hotel offers comfort and convenience whether you're on business or holiday in Santiago. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, babysitting are there for guest's enjoyment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, air conditioning, heating, desk, mini bar. The hotel's peaceful atmosphere extends to its recreational facilities which include hot tub, fitness center, sauna, indoor pool, massage. No matter what your reasons are for visiting Santiago, NH Ciudad de Santiago Hotel will make you feel instantly at home.

Where you'll be sleeping

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50 m²

Suite

1 king bed or 2 single beds or 1 king bed and 2 single beds

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50 m²

Suite with extra bed (2 adults + 1 child)

1 king bed

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50 m²

Suite with Extra Bed

1 king bed

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SUITE 1 AD

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40 m²

Standard New Style

1 double bed

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50 m²

Quadruple Family

2 single beds

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25 m²

Standard double room New Style

1 king bed

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50 m²

Family Room

4 single beds

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Family Room - 4 people

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying