JW Marriott San Francisco Union Square
What to expect
Pros
- 🌟Exceptional customer service with friendly staff
- 🛏️Comfortable and luxurious beds for a good night's sleep
- 🍽️Good quality food and dining options at the hotel's restaurant
- 🚗Convenient location near tourist attractions and public transportation
- 🍸Great onsite amenities including a fabulous bar and restaurant
- 👍🏼Efficient and helpful valet and bell staff
- 🛎️Quick and seamless check-in process
- 🌇Beautiful city views from higher floors
- 🍎Complimentary amenities like water, towels, and earphones in the fitness center
- 📺Modern in-room facilities including smart TVs and streaming services
Cons
- 🛁Inconsistent room cleaning standards and need for better hygiene
- 💸Hidden or unexpected fees such as resort charges and destination fees
- 🕰️Long wait times at check-in and lack of staff leading to delays
- 🚪Security concerns with direct street access to hotel floors without control
- 🍽️Limited or overpriced dining options within the hotel
- 🌆Potential noise disturbances from the city surroundings
- 🍸Underwhelming happy hour offerings and limited complimentary benefits
- 💼Issues with loyalty recognition and benefits for elite members
- 🔒Lack of concierge lounge and executive benefits typical of Marriott standards
- 🛎️Inconsistent service quality and unresponsive front desk management
What this place has to offer
Ideally located in the San Francisco Downtown area, JW Marriott San Francisco Union Square promises a relaxing and wonderful visit. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at JW Marriott San Francisco Union Square. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at JW Marriott San Francisco Union Square.
Where you'll be sleeping
Guest room, 1 King, City view
1 queen bed
King Room - Hearing Accessible
1 king bed
Club lounge access, Guest room, 1 King
1 king bed or 1 queen bed
Guest room, 2 Queen, City view
2 queen beds
Club lounge access, Guest room, 2 Queen
2 queen beds
Queen Room with Two Queen Beds - Hearing Accessible
2 queen beds
Studio Suite, Studio, 1 King, Sofa bed
1 queen bed
Guest room, 1 King
1 king bed
King Room with Adapted Tub - Mobility and Hearing Accessible
1 king bed
Queen Griffin, Guest room, 2 Queen
1 king bed
What other guests say about this hotel
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