Hotel Lucerna Ciudad Juarez
6.9Rating
GoodRated by Guests
135Reviews
What to expect
Pros
- 🏖️Beautiful pool area with nice lounging spots
- 🍳Delicious breakfast options with fresh juice and made-to-order items
- 🔒Safe and secure environment with attentive security
- 👨👩👧👦Friendly and accommodating staff, especially for families
- 🛏️Comfortable and spacious rooms with nice amenities
- 🍹Great bar service with tasty drinks and entertainment suggestions
- 🌴Lovely pool area with palm trees and a relaxing hot tub
- 🎉Elegant lobby and common areas create a luxurious atmosphere
- 🤝Excellent customer service with attentive and caring staff
- 🚗Convenient location with easy access to nearby shops and restaurants
Cons
- 🧼Some rooms are outdated and in need of renovation
- 🍴Mixed experiences with restaurant service and pricing
- 🔊Noise disturbances from neighboring rooms or outside sources
- 🚪Issues with room keys or door locks causing inconvenience
- 💸Hidden fees or additional charges not clearly communicated
- 🛠️Maintenance issues like non-functional elevators or air conditioning
- 🍔Limited dining options or restrictions on bringing outside food
- 👎Inconsistent cleanliness standards in certain areas of the hotel
- 🛋️Furniture or amenities in rooms showing signs of wear and tear
- 🌇Rooms facing noisy streets may disrupt peaceful stays
What this place has to offer
Things to do and ways to relaxFitness center, Foot bath, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Set in a prime location of Ciudad Juarez, Hotel Lucerna Ciudad Juarez puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Hotel Lucerna Ciudad Juarez. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Lucerna Ciudad Juarez.
Where you'll be sleeping
30 m²
Deluxe Double Room
2 double beds
30 m²
Standard King Room
1 king bed
30 m²
Deluxe King Room
1 king bed
30 m²
Standard Double Room
2 double beds
28 m²
Lucerna Select, 1 King Bed
1 king bed
20 m²
Guest Room
20 m²
Lucerna Select, 2 Double Beds
2 double beds
30 m²
Lucerna Select Two Double Room
2 double beds
30 m²
Deluxe Room with Two Double Beds
2 double beds
30 m²
Lucerna Select King Room
1 king bed
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