Suramadu National Bridge - 1.86 km from property

Monkasel (Submarine Monument) - 1.04 km from property

Muhammad Cheng Hoo Mosque - 1.16 km from property

Garden Palace Hotel

Name: Garden Palace Hotel
Address: Jl. Yos Sudarso 11, East Java, Surabaya, East Java, 60271, Indonesia
Rating: 7.144736842105266

Surabaya, Indonesia

Jl. Yos Sudarso 11, East Java, 60271

7.1Rating

Very GoodRated by Guests

304Reviews

What to expect

Pros

🌟Good value for money
🍽️Reasonably good spread of local food for breakfast
😊Friendly staff and receptionist
🛏️Spacious and comfortable rooms
🌺Enjoyable stay despite some shortcomings
👍Excellent service and hospitality
🌄Good view from the hotel
🛋️High-quality interior and decor
🍲Variety of tasty food options
🚪Convenient location for exploring the city

Cons

🦟Presence of mosquitoes in the rooms
🚭Strong smell of cigarette smoke in some areas
💰Overpriced for the quality provided
👎Issues with cleanliness and maintenance
🚷Disruptive demonstrations or protests near the hotel
🧹Lack of proper maintenance and upkeep
🚫Unpleasant experience due to outdated facilities
🕷️Rooms and common areas not properly cleaned
🔒Concerns about security and safety during the stay
🔔Inconsistent quality of service and amenities

What this place has to offer

Things to do and ways to relaxBody scrub, Fitness center, Foot bath, Massage, Nightclub, On-site entertainment, Spa, Spa/sauna, Steamroom

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Indonesian, Malay

The 4-star Garden Palace Hotel offers comfort and convenience whether you're on business or holiday in Surabaya. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, valet parking are just some of the facilities on offer. Designed for comfort, selected guestrooms offer towels, slippers, television LCD/plasma screen, mirror, internet access – wireless to ensure a restful night. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, massage. No matter what your reasons are for visiting Surabaya, Garden Palace Hotel will make you feel instantly at home.