21c Museum Hotel Durham
7.4Rating
Very GoodRated by Guests
266Reviews
What to expect
Pros
- 🎨Hotel filled with incredible original art
- 🛌Comfortable beds and spacious rooms
- 🍸Fabulous bar with great bartenders
- 🚗Convenient valet parking service
- 🏞️Great central location with many nearby attractions
- 🛍️Nearby shopping and dining options within walking distance
- 🛎️Friendly and helpful staff providing excellent customer service
- 💆♂️Relaxing spa amenities available on-site
- 🎭Quirky and unique hotel concept with a museum theme
- 🥂Special amenities like champagne and strawberries for celebrations
Cons
- 🔇Faulty AC system and poor room temperature control
- 🧹Inconsistent housekeeping service and cleanliness issues
- 💸Overpriced for the quality and experience offered
- 🕰️Slow or inefficient response to guest requests or issues
- 🚪Confusing layout and lack of clear signage within the hotel
- 🚙Limited parking options and challenges with parking availability
- 🛏️Outdated or worn furniture and room fixtures
- 🎨Art installations in rooms may not appeal to all guests
- 🍽️Inconsistent food quality and variety at the hotel restaurant
- 🔕Noise disturbances from events or neighboring rooms impacting sleep quality
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
21c Museum Hotel Durham is perfectly located for both business and leisure guests in Durham (NC). The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at 21c Museum Hotel Durham. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Durham (NC) has to offer are three great reasons you should stay at 21c Museum Hotel Durham.
Where you'll be sleeping
28 m²
Deluxe King Room
1 king bed
30 m²
Luxury King Room
1 king bed
47 m²
Deluxe Suite
1 king bed
32 m²
Luxury Queen Room
2 queen beds
32 m²
Deluxe Queen Room
2 queen beds
104 m²
21c Suite
1 king bed
55 m²
Terrace Suite
1 king bed
Run of House
1 single bed
28 m²
Deluxe King Room - Hearing Impaired
1 king bed
60 m²
Luxury Suite
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.