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Hôtel Mercure Lyon Genas Eurexpo

Genas, France

8.1Rating
ExcellentRated by Guests
39Reviews

What to expect

Pros

  • 🏊‍♂️Hotel with a pool and garden for relaxation
  • 🍽️Excellent restaurant with delicious food options
  • 🚗Plenty of free parking available
  • 🛌Comfortable and spacious rooms with modern amenities
  • 🤝Friendly and helpful staff providing great service
  • 🍷Nice selection of wines and beers in the bar
  • 🎮Entertaining lobby with games and activities
  • 🏞️Beautiful terrace to enjoy meals outside
  • 🚿Efficient resolution of issues like air conditioning problems
  • 🍳Tasty and varied breakfast buffet for a good start to the day

Cons

  • 🔇Noisy air conditioning that cannot be adjusted
  • 💸Overpriced menu items in the restaurant
  • 🧻Lack of clean supplies in the room throughout the week
  • 🚿Issues with hot water supply in the shower
  • 🍔Limited food choices and poor quality in the menu
  • 🛏️Uncomfortable bedding or hard mattresses in some rooms
  • 🚫Unhelpful and rude staff interactions in certain situations
  • 🌡️Inadequate temperature control in the rooms
  • 🚗Location further from the airport or city center than expected
  • 🌀Slow service or delays in fulfilling guest requests

What this place has to offer

Things to do and ways to relaxBowling alley, Fitness center, On-site entertainment, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Italian

Where you'll be sleeping

Standard Room with 2 Single Beds image 1
Standard Room with 2 Single Beds image 2
Standard Room with 2 Single Beds image 3
Standard Room with 2 Single Beds image 4
Standard Room with 2 Single Beds image 5
Standard Room with 2 Single Beds image 6
Standard Room with 2 Single Beds image 7
22 m²

Standard Room with 2 Single Beds

2 single beds

Privilege Room with Double Bed image 1
Privilege Room with Double Bed image 2
Privilege Room with Double Bed image 3
Privilege Room with Double Bed image 4
Privilege Room with Double Bed image 5
Privilege Room with Double Bed image 6
24 m²

Privilege Room with Double Bed

1 double bed

Standard Room with 1 double bed image 1
Standard Room with 1 double bed image 2
Standard Room with 1 double bed image 3
Standard Room with 1 double bed image 4
Standard Room with 1 double bed image 5
Standard Room with 1 double bed image 6
22 m²

Standard Room with 1 double bed

1 double bed

Suite Deluxe image 1
Suite Deluxe image 2
Suite Deluxe image 3
Suite Deluxe image 4
Suite Deluxe image 5
Suite Deluxe image 6
35 m²

Suite Deluxe

Double Suite with Sofabed and Balcony image 1
Double Suite with Sofabed and Balcony image 2
Double Suite with Sofabed and Balcony image 3
Double Suite with Sofabed and Balcony image 4
35 m²

Double Suite with Sofabed and Balcony

1 double bed and 1 sofa bed

Privilege Room image 1
22 m²

Privilege Room

Suite - Superior - Double bed image 1
Suite - Superior - Double bed image 2
Suite - Superior - Double bed image 3
Suite - Superior - Double bed image 4

Suite - Superior - Double bed

Double Suite with Sofabed and Terrace image 1
35 m²

Double Suite with Sofabed and Terrace

1 double bed and 1 sofa bed

Double Superior image 1
Double Superior image 2
Double Superior image 3
Double Superior image 4

Double Superior

Twin Room - Half Board Included image 1

Twin Room - Half Board Included

What other guests say about this hotel

  • 1
Hôtel Mercure Lyon Genas EurexpoGenas, France

Where you'll be staying